Shipping Policy

Effective Date: May 15, 2025

At Convert-avif.to, we are committed to delivering your fresh fruits quickly and safely. This Shipping Policy outlines our shipping methods, delivery times, charges, and related terms.

1. Shipping Coverage

We currently ship to:

    • All 50 states within the United States

    • Selected international destinations (please contact support for availability and rates)

2. Shipping Methods & Timeframes

We offer the following delivery options:

    • Standard Shipping (3–5 business days)

    • Express Shipping (1–2 business days)

    • Same-Day Delivery (only available in selected areas of Minnesota)

All orders are processed within 1 business day after payment confirmation. Orders placed after 12:00 PM CST may be processed the next business day.

3. Shipping Fees

Shipping fees are calculated based on:

    • Order weight and size

    • Delivery location

    • Selected shipping method

Final shipping cost will be displayed at checkout before payment.

4. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your order status anytime via your account dashboard or by contacting our support team.

5. Delivery Conditions

To ensure successful delivery:

    • Please provide a complete and accurate shipping address.

    • Someone should be available to receive perishable items at the time of delivery.

    • If no one is available, we may leave the package at your doorstep (unless otherwise requested).

We are not responsible for delays or losses caused by incorrect address information or recipient unavailability.

6. Shipping Delays

While we strive to deliver on time, delays may occur due to:

    • Weather conditions

    • Carrier disruptions

    • Peak seasons (e.g., holidays)

We will notify you promptly of any major delays and work to resolve issues quickly.

7. Damaged or Missing Shipments

If your order arrives damaged or if any item is missing, please contact us within 24 hours of delivery:

We will investigate and offer a replacement or refund as appropriate.

8. Contact Us

For questions or concerns about shipping:

    • Email: support@convert-avif.to

    • Phone: +1 409-739-8753

    • Address: 1423 Burwell Heights Road, Herman, Minnesota 56248, USA