Sales Policy

Effective Date: May 15, 2025

At Convert-avif.to, we are committed to providing our customers with fresh, high-quality fruits and a smooth online shopping experience. This Sales Policy outlines our terms and conditions regarding orders, payments, shipping, returns, and more.

1. Order Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including but not limited to:

    • Product unavailability

    • Pricing errors

    • Suspicion of fraudulent activity

You will be notified by email or phone if your order is cancelled or delayed.

2. Product Availability

Our products are seasonal and may not be available year-round. While we make every effort to keep stock levels updated, we cannot guarantee the availability of all items at all times.

3. Pricing and Payment

    • All prices are listed in USD and include applicable taxes unless otherwise stated.

    • We accept secure payments via major credit/debit cards and other supported payment methods.

    • Orders will not be processed until full payment has been received.

4. Shipping and Delivery

    • We currently ship within the United States only.

    • Orders are processed within 1–2 business days. Delivery times may vary depending on location and carrier.

    • Freshness is our priority. We use temperature-sensitive packaging and reliable carriers to ensure product quality upon arrival.

Note: Delays caused by weather, holidays, or courier issues are beyond our control.

5. Return and Refund Policy

Due to the perishable nature of fruits, all sales are final. However, we are committed to customer satisfaction and will provide refunds or replacements under the following conditions:

    • You receive damaged or spoiled products.

    • Items delivered do not match your order.

To request a refund or replacement:

    • Contact us within 24 hours of delivery.

    • Provide your order number and photos of the issue.

    • Email: support@convert-avif.to

Requests made after 24 hours may not be eligible.

6. Cancellation Policy

You may cancel your order within 1 hour of placement by contacting us directly. After this period, orders may already be in processing and cannot be canceled.

7. Promotions and Discounts

Promotions, discount codes, and limited-time offers are subject to specific terms and may not be combined. Convert-avif.to reserves the right to modify or cancel promotions at any time without notice.

8. Customer Support

For assistance with orders, shipping, or product inquiries, please contact us:

9. Policy Updates

We reserve the right to modify this Sales Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy before each purchase.